Support

General

• How to automatically mark a product as out of stock when the vendor no longer carries this item
• Can Spark Shipping automatically remove products/listing?
• How do I manually synchronize products?
• How often are orders updated?
• How often are products updated?

Navigating Spark Shipping

• Updating Order Status- How and what it does
• Bulk Export Vendor Product Data
• How to send a test order?
• Logging - Jobs
• Email Alerts
• Error Reports

See all 10 articles

Creating Vendors

• IP Addresses to Whitelist
• Create Vendors - Self Setup Integrations
• Create Vendors - Done For You Setup
• Create Vendors - Pre-built Integrations

Product Mapping

• Removing products that have been deleted in your shopping cart
• Deleting Products
• SKU Mapping - Bulk
• SKU Mapping - Single
• Product Auto-Mapping
• Unmapping SKUs

Vendors Integrations

• How to get FedEx API Keys
• How to integrate with ShipStation
• How to integrate with MWW On Demand
• What Spark Shipping Needs to Integrate with a Vendor
• What does Spark Shipping need to integrate with a Vendor's API?

Inventory

• Control Inventory Minimum and Maximum Quantities
• Regenerate Inventory Email Address
• How to Set Up Inventory Manual Uploads
• Creating Dropbox Direct Download Links to Images or other files
• Anonymous FTP Login
• Set up Handling Time (also known as Fulfillment Latency) for your Amazon Products using Spark Shipping

See all 8 articles

Order Fulfillment

• Adding Vendor Email Recipients
• "Received tracking from VendorX but that vendor has no items in this order"
• Error: Order received but product is mapped to Default Vendor
• How To: Reprocess an Order
• Can Spark Shipping send orders to my vendor's shopping cart?
• Mapping Shipping Description

See all 12 articles

Tracking

• How to set up tracking updates via email
• Where is Tracking Data Shown?
• Can Spark Shipping update tracking from a Dropbox file or a Google spreadsheet?