Spark Shipping
Getting Started
User Guides
Vendor Integrations
Channel Integrations
Categories
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Before you sign up checklist
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Billing
- Can I Upgrade/Downgrade my plan?
- How do I cancel my account?
- Cancelation Policy
- Refund Policy
- Keeping Tabs on your SKU Counts
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FAQs
- Do you have a demo video?
- What is your onboarding process like?
- Do you have a "Vendor Portal"?
- Can Spark Shipping split orders between multiple vendors?
- Do you offer a trial?
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General
- How often are orders updated?
- How often are products updated?
- How do I manually synchronize products?
- Ensure store connectivity with Spark Shipping
- Can Spark Shipping automatically remove products in my store?
- Unable to log into Spark using Safari with my Big Commerce Site
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Navigating Spark Shipping
- How to determine if a product refresh is still running
- Emailed Account Alerts and Notifications
- How to fix: My product SKUs have a strange number attached to them
- Logging - Jobs
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Order Fulfillment
- Send Purchase Orders from Shopify before they are marked as Paid
- How to send a test order?
- How To: Reprocess an Order
- Processing orders, partial orders and overriding pre-selected vendors
- Routing Orders: How Spark Shipping makes the decision to route orders
- Place Orders On-Hold and Process them On-Demand
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Shipping Methods
- Shipping Methods: How to find them in your shopping cart
- Shipping Methods: How to Map Them
- Shipping Method Problems: How to Troubleshoot
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Inventory Management
- Creating Google Drive Direct Download Link
- How to Set Up Inventory Manual Uploads
- Control Inventory Minimum and Maximum Quantities
- How to make inventory updates run faster?
- Creating Product Bundles
- Regenerate Inventory Email Address
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Tracking
- Why is the tracking number not showing in Spark Shipping?
- Where is Tracking Data Shown?
- How to set up tracking updates via email
- Can Spark Shipping update tracking from a URL (Dropbox file or a Google spreadsheet)?
- Can Spark Shipping pull tracking from UPS & FedEx?
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Product Mapping
- SKU Mapping - Bulk
- SKU Mapping - Single
- Product Auto Mapping (Vendor Setting)
- Site Product Auto Mapping (Site Setting)
- SKU Mapping Bulk - For Turn 14 Items
- I'm getting the "Spark Shipping is down for Maintenance Error Message"
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Product Pricing
- Automatic Pricing Updates: Pending Price Updates
- Can Spark Shipping update prices in my store?
- How to turn on Automatic Pricing Updates
- Running a price update on demand (simple hack)
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Product Catalog
- How can I push products from the product catalog to my website?
- I'm Having Trouble Finding the Product I'm Looking For in the Vendor's Product Catalog
- Can Spark Shipping Automatically Assign/Build Categories In My Store?
- Best Practices for Item Catalogs
- Shopify Product Creation Rate Limit
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Reports
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Lipseys
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RSR Group
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Etilize Product Data
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Turn14
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Shipstation
- Push Tracking Updates from Shipstation into Spark Shipping
- How to integrate with ShipStation
- How to Update Shipstation Orders Ondemand
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MWW - Manual Wood Workers
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Western Power Sports
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Adding Vendors
- Simple Done for you DIY integrations
- IP Addresses to Whitelist
- Adding Vendors - Self Setup Integrations
- Adding Vendors - Done For You Setup
- Adding Vendors - Pre-built Integrations
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FedEx
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Custom Vendors Integrations
- Vendor Integration Template - CSV
- Where can I find my FTP/SFTP credentials?
- What Spark Shipping Needs to Integrate with a Vendor
- What does Spark Shipping need to integrate with a Vendor's API?
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Amazon
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eBay
- eBay Error: The category is not valid, select another category. (short message: Category is not valid., code: 107)
- eBay Error: The quantity must be a valid number greater than 0.
- Switching over to ebay Integrated Payments
- Your ebay settings in Spark Shipping
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WooCommerce
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Managing Sites
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